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Terms of Service

Last updated: August 2026 · Mantala Innovations Pvt Ltd

1. About FINSAGE

FINSAGE is a corporate financial wellness platform operated by Mantala Innovations Pvt Ltd. FINSAGE contracts directly with employers (“Client Companies”) to give their employees access to unlimited company-wide Group Sessions and a credit-funded pool of 1:1 sessions with SEBI registered advisors, AMFI registered mutual fund distributors, and other certified financial professionals. By accessing or using FINSAGE - whether as an HR administrator, employee, or advisor - you agree to be bound by these Terms of Service.

2. Nature of Service

FINSAGE is a technology platform, not a SEBI registered investment adviser or research analyst, and does not provide investment advice itself. All advisory services are provided by independently operating registered professionals who are solely responsible for the content and quality of advice they give during sessions booked through the platform.

3. Company Programme & Employee Access

Access to FINSAGE is provisioned through your employer’s contract with FINSAGE (the “Order Form” or “Advisor Services Agreement”). Employees register using an email address on their employer’s verified domain and do not pay FINSAGE or advisors directly for any session.

  • •Group Sessions are unlimited and free to every employee at a contracted company - no credits are used.
  • •1:1 sessions are funded from a credit pool that your employer purchases and releases; each 1:1 session consumes one credit from that pool.
  • •Your employer’s HR administrator can view aggregate usage (session counts, credit balance, employee roster) but cannot see the private content of your 1:1 sessions.
  • •If your employment with the Client Company ends, or the Client Company’s contract with FINSAGE ends, your access to the programme may be revoked.

4. Advisor Independence

All advisors operate independently. Each is individually registered with SEBI, AMFI, ICAI, FPSB India or the relevant regulator and is solely responsible for advice they provide. FINSAGE does not supervise, endorse or guarantee the quality of advice given during sessions booked through the platform. Advisors are compensated by FINSAGE directly at a flat fee per engagement, governed by their individual Advisor Services Agreement - not by amounts paid by employees, who pay nothing.

5. No Liability for Advice

FINSAGE is not liable for any investment decisions, profits or losses based on sessions booked through our platform. SEBI registration or any other professional credential does not guarantee investment outcomes. Employees must exercise independent judgement before acting on any advice.

6. User Obligations

  • •Accurate information - You must provide accurate, complete and current information when registering and booking sessions.
  • •Lawful use only - You may not use FINSAGE for any unlawful purpose or in any way that violates applicable Indian law or SEBI regulations.
  • •No sharing of session credentials - Meeting links and session access details are personal to the booking and must not be shared with or transferred to third parties.

7. Credit Cancellation Policy

✓

Cancelled at least 24 hours beforethe scheduled time - the credit is returned to your company’s pool immediately and can be used for another session.

✗

Cancelled within 24 hours of the scheduled time - the credit is forfeited and not returned to the pool.

Since no employee pays FINSAGE or an advisor directly, there is no monetary refund process. Billing between FINSAGE and the Client Company is governed separately by the company’s Order Form.

8. Grievance Redressal

To raise a complaint or concern, contact our Grievance Officer at grievance@myfinsage.com. We will acknowledge your complaint within 24 hours and respond with a resolution within 48 business hours.

Jurisdiction: Pune, Maharashtra, India.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or your use of FINSAGE shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.